Privacy Policy

Last Updated: July 4, 2026

Welcome to FAIRINO India (“FAIRINO”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, https://fairino.co.in (“Website”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or interact with our products and services.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Company Name

• Email Address

• Phone Number

• Job Title or Designation

• City, State, and Country

• Information submitted through inquiry forms, demo requests, or contact forms

Technical Information

• IP Address

• Browser Type and Version

• Device Information

• Operating System

• Date and Time of Visit

• Pages Viewed and Website Usage Data

• Cookies and Similar Tracking Technologies

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and support requests

• Provide product information, brochures, and demonstrations

• Process business inquiries and partnership requests

• Improve our Website, products, and customer experience

• Analyze website traffic and user engagement

• Send important updates, marketing communications, and promotional materials (where permitted by law)

• Maintain security and prevent unauthorized access or misuse

3. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

• Remember your preferences

• Improve website functionality and performance

• Understand visitor behavior and analytics

• Enhance your browsing experience

You can choose to disable cookies through your browser settings. However, certain features of the Website may not function properly if cookies are disabled.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

• Authorized employees and business representatives

• Technology service providers and website hosting partners

• Marketing and analytics service providers

• Legal or regulatory authorities when required by applicable laws

Any third-party service providers engaged by us are required to protect your information and use it only for legitimate business purposes.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Third-Party Links

Our Website may contain links to external websites, partner websites, or third-party resources. We are not responsible for the privacy practices or content of such external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy

• Comply with legal and regulatory obligations

• Resolve disputes and enforce our agreements

• Maintain business records and customer relationships

8. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information

• Request correction or updating of your information

• Request deletion of your information

• Withdraw consent for marketing communications

• Object to certain processing activities

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

Our Website and services are intended for business and professional use and are not directed toward individuals under the age of 18 years. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will become effective immediately upon posting on this page. We encourage you to review this page periodically to stay informed about our privacy practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Website: https://fairino.co.in/
Email: sales@luna.co.in, info@luna.co.in
Phone: 022 – 61786100/110

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.